We're here to help with questions about products, sustainability, or anything else.
We respond to all inquiries within one business day. For product-specific questions, please include the product name in your message for faster assistance.
2847 Green Valley Road
Portland, OR 97205
United States
Monday - Friday: 9:00 AM - 6:00 PM PST
Saturday: 10:00 AM - 4:00 PM PST
Sunday: Closed
Quick answers to common inquiries.
Standard shipping within the continental United States takes 5-7 business days. We offer expedited options at checkout for faster delivery when needed.
Currently, we ship to the United States and Canada. We're working to expand our shipping options and will announce new regions when available.
We accept returns within 30 days of delivery for unused items in original packaging. For defective products, we offer replacements or full refunds regardless of timeframe.
Our products carry various certifications depending on category, including USDA Organic for applicable items, FSC certification for wood products, and OEKO-TEX for textiles. Specific certifications are listed on individual product pages.