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Contact Us

Questions about our services? We're here to help.

Visit Our Studio

We welcome appointments to discuss your gifting needs in person. Drop by during our open hours or arrange a consultation.

Address

Mariahilfer Straße 47
1060 Vienna
Austria

Email

[email protected]

Business Hours

Monday – Friday: 10:00 – 18:00
Saturday: 11:00 – 16:00
Sunday: Closed

Response Time

We typically respond to email inquiries within 24 hours during business days. For urgent requests, please mention this in your message subject line.

Professional office workspace

Our Vienna studio houses our main consultation space and product showroom. Book an appointment to browse our curated selection and discuss custom options.

Common Questions

Do you ship internationally?

Currently, we serve customers within Austria and select European countries. Contact us with your location for specific shipping options.

Can I see products before ordering?

Absolutely. Visit our Vienna studio during business hours to browse our selection. Appointments ensure dedicated consultation time.

What's your return policy?

We stand behind our curation. If a gift doesn't meet expectations, contact us within 14 days for exchange or refund options.

How far in advance should I order?

For custom boxes, we recommend 7-10 days. Standard services can often be completed within 3-5 business days. Rush orders may be accommodated—contact us to discuss.